Delivery Policy
Online "Desktop" Certified Machinery and Equipment Appraisal Reports can be emailed to you in pdf file format (which can then be printed) consisting of 10 to 24 A4 pages (depending on the number of items). The report contains a Certificate of Authenticity and color photos/serial numbers in addition to the valuation methodology, scope and conclusions.

Privacy Policy
It is our usual practice to collect certain personal information directly from you if required to complete any assignment. Sometimes we collect personal information from a third party if you have consented or would reasonably expect us to collect the information in this way, for example from publicly available sources such as websites or telephone directories.

We do not collect personal information about you if you only browse this website. This website only uses session cookies during a search query of the website. When you close your browser the session cookie is destroyed and no personal information is kept which might identify you to us in the future.

We only use your personal information for the purposes for which you give it to us and for related, internal management or billing purposes. We do not give information about you to any government agencies, organisation or anyone else unless one of the following applies:

          (a) you have consented
          (b) you'd expect us to or we have told you we will
          (c) it is required

or authorised by law. We do analyse non-identifiable website traffic data to improve our services.

Refund Policy
No refunds for completed Online Appraisal Reports will be given. If an Online Appraisal Report can not be delivered to the nominated E.mail address (or an alternative address specified by the Client) we will forward a Hard Copy to any nominated address if instructed (in writing) by the Client Free of Charge.

Customer Service Contact Phone : Deborah Bentley (8.00am to 4.00pm only) Mobile #: 0419768029
Email: deborah@acea.net.au
Postal: PO Box 218, BROWNS PLAINS (4118)